Refund Policy
Astro Hindi mainly provides digital spiritual tools, reports, and dakshina offerings. Refunds are handled carefully and only in limited cases.
1. Digital reports and access
- If a premium report has already been generated, delivered, downloaded, or substantially accessed, it is generally non-refundable.
- If payment succeeds but promised premium access or a report is not delivered because of a platform-side error, you may request review, correction, or refund.
2. Dakshina offerings
- Dakshina offerings are devotional and are not treated as recurring subscriptions.
- If a dakshina payment is made in error, duplicated, or made without receiving the intended access, a review may be requested within 7 days.
3. Duplicate or failed payments
- If the same payment is captured more than once for the same purpose, the duplicate amount will be reviewed for refund or adjustment.
- If a gateway marks payment as failed or abandoned, access is not granted unless the transaction is later confirmed.
4. Review timeline
- Approved refund reviews are typically processed within 7 working days, subject to payment gateway and banking timelines.